Terms of Use

These Terms govern access to and use of IELTS 2026 Mock Exam (the "App"), provided by SmartPrep Labs LLP ("SmartPrep Labs", "we", "us", or "our"). By downloading, accessing, purchasing through, or using the App, you agree to these Terms and our Privacy Policy.

1. The service

The App offers Academic and General Training practice, timed mock rehearsals, training plans, progress tracking, transcription, optional handwriting recognition, and automated feedback. Practice band estimates and automated comments are learning aids only. We cannot guarantee admission, immigration eligibility, a certificate, or any particular examination result.

You remain responsible for checking current official exam rules, registration, dates, permitted materials, and the result required for your purpose.

2. Accounts and acceptable use

An anonymous Firebase session may be created so core functionality works before provider sign-in. You may link Google or Apple to preserve and restore data and to use purchases. You are responsible for maintaining access to your provider and store accounts.

You must not probe or bypass access controls, evade quotas, use modified clients or abusive automation, redistribute protected question banks or media, submit unlawful or infringing material, impersonate another person, or interfere with the App or its providers.

3. User content and automated feedback

You retain your rights in original text, audio, images, and other material you submit. You grant SmartPrep Labs and its processors a limited right to host, transmit, and process that material only to provide requested features, secure the service, and comply with law. You must have permission to submit the material.

Automated grading, transcription, and OCR may be incomplete or wrong. Review recognized handwriting before scoring and do not include unnecessary sensitive personal information in practice answers.

4. Free access and subscriptions

The App may provide limited free practice, mock, training, and feedback allowances. Premium may unlock higher limits and additional catalog access. When enabled, monthly and annual auto-renewing subscriptions are offered through the platform store.

The Apple App Store or Google Play purchase sheet displays the binding localized price, taxes, billing period, trial or offer details, and renewal terms before confirmation.

• Deleting the App or learning account does not cancel a store subscription.
• Cancellation stops the next renewal; access normally continues through the paid period or a valid billing grace period.
• Refund eligibility and processing follow the applicable store policy and mandatory consumer law.
• Restore Purchases may be used with the same applicable store account.

5. Availability and third-party services

Internet access, a supported operating system, provider availability, and a valid session may be required for synchronization, purchases, handwriting recognition, transcription, and automated feedback. The App relies on providers including Google Firebase and Google Cloud, RevenueCat, Apple, Google Play, Groq, and OpenAI.

We may maintain, fix, update, replace, or discontinue features while respecting applicable consumer rights. We do not guarantee uninterrupted or error-free availability.

6. Intellectual property

The App, software, interface, design, original learning material, scoring implementation, and protected media belong to SmartPrep Labs or its licensors. These Terms grant a personal, limited, non-transferable, non-commercial right to use the App for learning. IELTS and related marks belong to their respective owners; their mention identifies the examination for which the independent App provides preparation.

7. Disclaimers and liability

Nothing in these Terms excludes liability or remedies that cannot legally be excluded. To the extent permitted by law, the App is provided "as is" and "as available", without a guarantee that automated feedback is accurate or that you will achieve a particular result.

8. Suspension, termination, and changes

You may stop using the App at any time. We may suspend or terminate access when reasonably necessary because of a material breach, abuse, fraud, security risk, or legal requirement. We may update these Terms and will show a new update date and provide additional notice when required.

9. Governing law and contact

These Terms are governed by the laws of the Republic of Kazakhstan, without regard to conflict-of-law rules. Mandatory consumer protections and any mandatory forum available in your country remain unaffected.