Privacy Policy

Effective date: June 13, 2026

CELPIP 2026 Mock Exam is provided by SmartPrep Labs, TOO. This policy explains what data the app collects, how it is used, and how learners can request deletion.

Data We Collect

• Account information: Firebase user ID, sign-in provider, email address when provided by Google or Apple.
• Learning activity: practice answers, mock exam progress, scores, training history, and usage limits.
• Writing and speaking evidence: typed writing responses, uploaded writing images if used, recorded speaking audio, transcripts, and AI feedback reports.
• Purchase status: subscription entitlement status received from RevenueCat, Google Play, or Apple.
• Diagnostics: app version, platform, and error information needed to keep the app working.

How We Use Data

We use this data to provide practice, mock exams, AI feedback, saved history, premium access, account support, abuse prevention, and product reliability.

AI Processing

Writing and speaking submissions may be processed by backend AI providers to create scores, transcripts, rubric feedback, and improved sample answers. AI requests are routed through SmartPrep Labs backend services; API keys are not stored in the mobile app.

Sharing

We do not sell personal data. We use service providers such as Firebase, Google Cloud, RevenueCat, Google Play, Apple, and AI providers only to run the app features described above.

Security

Data is transmitted over encrypted connections. Premium entitlement and AI scoring decisions are handled by trusted backend services rather than by the mobile client.

Retention and Deletion

Learners can delete their account from the app in Profile > Delete account. You can also request deletion through Account Deletion. Deletion removes the Firebase account, account-linked app data, and user-owned cloud evidence where technically available.

Contact

Email: partners@smartpreplabs.com