Privacy Policy for IELTS Speaking AI 2025
Last Updated: November 11, 2025
1. Introduction
SmartPrep Labs ("we", "our", or "us") operates the IELTS Speaking AI 2025 mobile application (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
By using our Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide
Account Information:
- Email address (when you sign in with Google or Apple)
- Display name (optional)
- Profile photo URL (optional, if provided by your account)
Usage Data:
- Audio recordings of your IELTS Speaking practice sessions
- AI-generated transcriptions and analysis of your recordings
- Study progress (completed topics, questions answered, study streaks)
- Favorite topics and questions
- Subscription status and purchase history
2.2 Automatically Collected Information
Device Information:
- Device type, model, and manufacturer
- Operating system version
- Unique device identifiers
- IP address
- Network connectivity information
App Usage Information:
- Features and sections you access
- Time spent in the app
- Crash reports and error logs
- Performance metrics
Advertising Data:
- Ad identifiers for personalized advertising (AdMob)
- Ad interaction data
3. How We Use Your Information
We use the collected information for the following purposes:
- To Provide and Maintain Our Service: To deliver the IELTS Speaking practice features, AI analysis, and content
- To Manage Your Account: To create and manage your user account, track your progress, and save your preferences
- To Process Payments: To process subscription purchases through Google Play Billing
- To Provide AI Analysis: To analyze your speaking recordings and provide personalized feedback
- To Display Advertisements: To show relevant ads in the free version of the app (AdMob)
- To Improve Our Service: To analyze usage patterns and improve app functionality
- To Communicate: To send you important updates, notifications, and customer support
- To Ensure Security: To detect and prevent fraud, abuse, and security issues
- To Comply with Legal Obligations: To meet legal requirements and respond to legal requests
4. Data Storage and Security
4.1 Where We Store Your Data
Firebase Services (Google):
- Firebase Authentication: Stores your account credentials securely
- Cloud Firestore: Stores your user profile, progress, favorites, and subscription data
- Firebase Storage: Stores your audio recordings in encrypted format
- Firebase Analytics: Collects usage analytics (anonymized)
Local Device Storage:
- Audio recordings are temporarily stored on your device before upload
- App preferences and cached content are stored locally
4.2 Data Security
We implement industry-standard security measures:
- Encryption: All data transmission uses TLS/SSL encryption
- Secure Authentication: Firebase Authentication with secure password hashing
- Access Controls: Limited access to authorized personnel only
- Regular Updates: We regularly update security practices
4.3 Data Retention
- Account Data: Retained while your account is active. You can request deletion at any time.
- Audio Recordings: Retained while your account is active. You can delete them anytime through the app.
- Progress Data: Retained while your account is active.
- Subscription Data: Retained as required for billing and legal compliance.
Upon account deletion, all your data will be permanently deleted within 30 days, except where retention is required by law.
5. Third-Party Services
We use the following third-party services that may collect and process your data:
5.1 Google Firebase
5.2 Google AdMob
- Purpose: Display advertisements in the free version
- Data Collected: Ad identifiers, device information, app usage data
- Privacy Policy: https://policies.google.com/privacy
- Opt-Out: You can opt out of personalized ads in your device settings
5.3 Google Play Billing
- Purpose: Process in-app purchases and subscriptions
- Data Collected: Purchase history, subscription status (processed by Google, not stored by us)
- Privacy Policy: https://policies.google.com/privacy
5.4 OpenAI
- Purpose: AI-powered speech transcription and analysis
- Data Collected: Audio recordings sent for processing (not stored by OpenAI per their policy)
- Privacy Policy: https://openai.com/policies/privacy-policy
- Note: Audio files are processed and immediately deleted by OpenAI
5.5 Google Sign-In / Apple Sign-In
- Purpose: Authentication
- Data Collected: Email, display name, profile photo (if you choose to share)
- Privacy Policies:
6. Permissions We Request
Our app requires the following permissions:
- Microphone (RECORD_AUDIO): Required to record your IELTS Speaking practice answers. Audio is stored securely and used only for AI feedback.
- Internet: Required to sync data, download content, and provide AI analysis.
- Storage: Required to save audio recordings temporarily before upload.
You can revoke these permissions at any time through your device settings, though this may limit app functionality.
7. Your Rights
Depending on your location, you may have the following rights:
- Right to Access: Request a copy of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your account and data
- Right to Data Portability: Request your data in a portable format
- Right to Object: Object to certain data processing activities
- Right to Restrict Processing: Request restriction of data processing
- Right to Withdraw Consent: Withdraw consent for data processing
To exercise these rights, contact us at: support@smartpreplabs.com
8. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
If we discover that we have collected information from a child under 13, we will delete that information promptly.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last Updated" date
- Sending you a notification (if significant changes are made)
You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us: